Business Details
Emergency
services
24/7 Locksmith & Glazing Services Isle of Wight
1st Glass and Locks is a family-run business based on the Isle of Wight with over two decades of expertise in locksmith, glazing, and UPVC repair services. Established to provide reliable solutions for both domestic and commercial clients, we prioritise rapid response times, with emergency services available 24 hours a day, seven days a week. Our team, comprising father-and-son duo Mark and Jake, holds Trading Standards approval and carries comprehensive insurance, ensuring compliance with industry standards. We specialise in non-destructive entry techniques, security upgrades, and emergency boarding, serving locations including Cowes, Ryde, Bembridge, and Newport.All work is guaranteed, with free surveys, no call-out fees, and a commitment to transparent pricing. Our focus on customer satisfaction is reflected in our 12-month guarantees on parts and a portfolio of positive client testimonials. By maintaining a fully stocked van with leading brands like Yale and Chubb, we complete most jobs in a single visit. As local experts, we understand the unique needs of Isle of Wight residents and businesses, offering tailored advice on fire safety compliance and security enhancements.
Services
Locksmith Services
Glazing Repairs
UPVC Repairs
Emergency Boarding
Security Upgrades
Highlights and features
- We offer 24/7 emergency services with rapid response times across the Isle of Wight.
- All work includes a 12-month guarantee for your peace of mind.
- Our team holds Trading Standards approval and full insurance coverage.
- We use non-destructive entry methods to preserve your property's integrity.
- Transparent pricing with no hidden fees or call-out charges.
Associations and certifications
- Trading Standards
What people say
Rapid response within 30-60 minutes
Competitive pricing with no hidden fees
Professional and polite service
12-month guarantees on parts
Free security surveys available
Services
Locksmith Services
Our 24/7 locksmith services cover emergency entry, lock replacements, and security upgrades across the Isle of Wight. We use non-destructive techniques to resolve lockouts and carry leading brands like Yale and Chubb for immediate fixes. All work includes a 12-month guarantee.
Glazing Repairs
We provide emergency boarding and glazing repairs for broken windows and doors, operating 24 hours a day. Our team replaces misted units, installs safety glass, and offers patterned glass solutions with rapid response times across the island.
UPVC Repairs
Specialising in UPVC door and window repairs, we fix mechanisms, handles, and hinges to restore functionality. We stock most parts and offer temporary solutions for obsolete systems, ensuring properties remain secure.
Emergency Boarding
Our 24-hour emergency boarding service secures properties with damaged windows or doors. We provide temporary fixes followed by permanent replacements, prioritising safety and compliance with insurance requirements.
Security Surveys
We conduct free security surveys to evaluate lock compliance with insurance standards. Our experts recommend upgrades to BS3621-compliant mortice locks and anti-snap cylinders for enhanced home security.
People
Mark
Owner/Operator
With over 20 years of experience, Mark leads 1st Glass and Locks as a Trading Standards-approved locksmith. He specialises in emergency entry and security upgrades, prioritising customer satisfaction and transparent pricing.
Jake
Technician
Jake, Mark's son, supports the business with glazing and UPVC repairs. He ensures efficient service delivery and maintains the family's commitment to quality and reliability across the Isle of Wight.
Questions
What areas do you cover?
We cover all areas of the Isle of Wight, including Cowes, Ryde, Bembridge, Shanklin, Ventnor, and Newport, with a 30-60 minute response time.
Are there any call-out charges?
No, we offer free surveys and no call-out fees for all emergency and non-emergency services.
What payment methods do you accept?
We accept cash, all major credit/debit cards, and bank transfers for your convenience.
Do you provide guarantees?
Yes, all new parts come with a 12-month guarantee, and workmanship is covered under our service warranty.
Can you repair UPVC doors?
Yes, we repair UPVC door mechanisms, handles, and locks, offering temporary fixes if parts need ordering.
Are your services available 24/7?
Yes, our emergency locksmith and glazing services operate 24 hours a day, seven days a week.
