Business Details
12 Years
experience
Your Trusted Home Improvement Partner in Wirral
Established in January 2014 by Brian and Kate Vincent, we are a family-run business dedicated to delivering premium home improvement solutions. Our expertise spans UPVC and aluminium windows, composite doors, conservatories, and roofline systems, sourced from industry-leading brands like Rehau and Guardian. With accreditations from Trading Standards, FENSA, and LABC, we combine certified quality with a 10-year insurance-backed warranty. Our team of skilled fitters ensures meticulous installation, supported by a 5-star customer rating and a commitment to transparent, pressure-free service.Operating across Wirral, Merseyside, Cheshire, and North Wales, we prioritise customer satisfaction through competitive pricing and tailored advice. Our showroom in Hoylake provides a welcoming space for consultations, reflecting our ethos of combining superior products with exceptional care. This approach has earned us recognition as the North West's trusted choice for home enhancements.
Services
Windows
Doors
Conservatories
Roofline
Conservatory Roofs
Details
- Year established: 2014
Highlights and features
- We are a family-run business with industry-leading accreditations.
- Our products come with a 10-year insurance-backed warranty.
- Free, no-pressure quotations tailored to your needs.
- Skilled, in-house fitters ensure precise and professional installations.
- Approved by Trading Standards with a 5-star customer rating.
Associations and certifications
- Trading Standards
- FENSA
- Team Guardian
- LABC
- Rehau Authorised Partner
What people say
Unrivalled customer service
Superior quality products
Prompt service
Professional and tidy fitters
Excellent value for money
Services
UPVC Windows
We supply and install reinforced Rehau UPVC windows in casement, flush sash, and vertical sliding styles. Our energy-efficient designs enhance security and thermal performance while maintaining aesthetic appeal. Ideal for homeowners seeking durable, low-maintenance solutions across Wirral and North West regions.
Composite Doors
Our Xtreme and Rock composite doors feature high-security 8-point locking systems and weather-resistant materials. Available in multiple colours and styles, they combine modern security with classic aesthetics. Perfect for upgrading home entrances in Wirral, Cheshire, and Merseyside.
Conservatories
We build custom conservatories using Guardian Warm Roof systems and aluminium glazed lanterns. Options include tiled roofs, glass extensions, and orangeries, designed to expand living spaces while maintaining year-round comfort. Served areas include Wirral, North Wales, and surrounding counties.
Roofline
Our PVCU fascias, soffits, and guttering replace rotting timber systems with durable, maintenance-free alternatives. The products resist warping and discolouration, ensuring long-term protection and enhanced kerb appeal for properties in Wirral and Merseyside.
Aluminium Bi-Fold Doors
We install sleek aluminium bi-fold and patio doors with seamless transitions between indoor and outdoor spaces. Designed for modern homes, these doors offer slim frames, superior insulation, and customisable finishes across Wirral and North West locations.
People
Brian Vincent
Co-Founder
Co-founded Hilbre Windows in 2014 with a commitment to quality and customer care. Brings extensive industry experience to ensure high standards in product selection and installation processes.
Kate Vincent
Co-Founder
Co-founder with a focus on maintaining exceptional customer service. Oversees operations to ensure every project meets the company's rigorous quality benchmarks and client expectations.
Mark
Sales Manager
Leads the sales team with a customer-centric approach. Known for providing tailored advice and ensuring smooth project coordination from quotation to installation completion.
Questions
What areas do you serve?
We operate across Wirral, Merseyside, Cheshire, and North Wales, providing home improvement solutions directly to homeowners and trade clients.
Are your installations FENSA-certified?
Yes, we are proud members of FENSA, ensuring all our window and door installations meet strict building regulations and industry standards.
Do you offer warranties?
All our products come with a comprehensive 10-year insurance-backed warranty covering materials and workmanship for complete peace of mind.
Can I visit your showroom?
Our Hoylake showroom is open for retail and trade customers. Our team provides expert advice and product demonstrations in a welcoming environment.
How do you handle customer concerns?
We prioritise prompt resolution, with dedicated support for adjustments or queries post-installation, ensuring complete customer satisfaction.
What payment options are available?
We discuss flexible payment arrangements during consultations. Specific options are confirmed at the quotation stage based on project requirements.
