Business Details
36 Years
experience
Premium Double Glazing Solutions in Durham
Established in 1990 by Mark Smith, Durham Window & Door Centre has grown from a vision into a trusted family-run business serving County Durham. Our expertise stems from decades of hands-on experience in double glazing and window installation, gained through Mark's prior career as a time-served glazier. We specialise in delivering high-quality double glazing solutions, including repairs, conservatories, and composite doors, all installed to meet strict FENSA and MTC standards. Our commitment to excellence is demonstrated through the use of energy-rated materials and hurricane-tested products that combine security, durability, and thermal efficiency. With a focus on local community needs, we provide tailored solutions for both domestic and commercial properties, backed by comprehensive guarantees.Our team's technical proficiency ensures every project meets exacting standards, from initial consultation to final installation. We maintain transparency through competitive pricing and clear communication, ensuring clients understand every aspect of their investment. Our reputation for reliability is evidenced by numerous customer testimonials praising our craftsmanship and service quality. As a FENSA-registered company, we guarantee compliance with government building regulations, providing peace of mind for all installations. This combination of technical expertise, quality materials, and customer-centric approach has established us as a leading provider of double glazing solutions in the region.
Services
Double Glazing Repairs
Conservatory Installation
Window and Door Repairs
Composite Doors
Secondary Double Glazing
Porches
French Doors
Details
- Year established: 1990
Highlights and features
- FENSA-registered installers ensuring regulatory compliance
- 30+ years' experience in double glazing and window installation
- Hurricane-tested composite doors with security guarantees
- Energy-rated materials for improved thermal efficiency
- Comprehensive repair services for all double glazing components
Associations and certifications
- FENSA
- MTC-approved
What people say
Thrilled with the workmanship
Lowest prices
Excellent quality of work
No problems encountered
Great service
Services
Double Glazing Repairs
Our double glazing repair service addresses damaged seals, broken hinges, and glass fractures. Using thermal-rated components, we restore window functionality while maintaining energy efficiency. Technicians complete repairs promptly to prevent further property damage.
Conservatory Installation
We design and install bespoke conservatories tailored to property specifications. Offering sunrooms, garden rooms, and orangeries, our structures combine durability with aesthetic appeal. All installations meet FENSA compliance standards for building regulations.
Composite Doors
Our 44mm composite doors feature reinforced GRP finishes and ERA Vectis locking systems. Tested against hurricane-force conditions, they provide superior security with energy efficiency. Includes 10-year performance guarantee against break-ins.
Secondary Double Glazing
Ideal for listed buildings, our secondary glazing adds insulation without altering original windows. This solution reduces noise transmission by up to 70% while improving thermal efficiency in historic properties.
Window and Door Repairs
We repair all window and door types, addressing draughts, locking mechanisms, and structural damage. Using manufacturer-approved parts ensures continued warranty validity while restoring security and functionality to existing installations.
People
Mark Smith
Founder
Established the company in 1990 after working as a time-served glazier for Milburn and Ellis. Brings 30+ years' technical expertise in double glazing systems and installation standards.
Questions
Are you FENSA-registered installers?
Yes, we are FENSA-registered, ensuring all installations comply with UK building regulations without requiring additional council approval.
Do your composite doors meet security standards?
Our composite doors feature ERA Vectis cylinder-free locks and undergo hurricane-force testing, with a 10-year guarantee against break-ins.
Can you repair existing conservatories?
Yes, we specialise in conservatory repairs addressing leaks, structural damage, and thermal inefficiencies while maintaining original aesthetics.
What areas do you serve?
We operate across County Durham, including Sunderland Bridge, Chester-le-street, Willington, and surrounding areas.
Do you offer guarantees on installations?
All composite doors include a 10-year performance guarantee, with FENSA certification ensuring regulatory compliance for all installations.
What payment methods do you accept?
We accept major debit/credit cards and bank transfers. Payment terms are discussed during the quotation process.
