Business Details
29 Years
experience
Emergency
services
Trusted Window & Door Installers in Romford | New Image Home
Established in 1997, New Image Home is a family-run business specialising in high-quality glazing solutions. We are FENSA registered and committed to delivering durable, secure, and aesthetically pleasing products including composite doors, bi-folding doors, windows, conservatories, and cladding. Our team prioritises customer satisfaction through transparent pricing, no high-pressure sales tactics, and a 10-year guarantee on all installations. With decades of combined experience, we serve London, South East London, and Essex, offering both residential and commercial services.Our partnerships with industry-leading brands like Solidor and Kommerling ensure superior materials, while our in-house installation team guarantees precision and reliability. We maintain public and product liability insurance and occasionally use vetted subcontractors for larger projects. Our 24/7 emergency repair service and locksmith solutions further demonstrate our dedication to comprehensive customer care.
Services
Composite Doors
Bi-Folding Doors
Windows
Conservatories
Cladding
Repairs
Skypod Lanterns
Fire Escape Windows
Locksmith Services
Details
- Year established: 1997
Highlights and features
- Family-run business with 27 years of industry experience
- FENSA registered for quality compliance and customer protection
- 10-year guarantee on all products and installations
- No high-pressure sales tactics or commissioned representatives
- Uses premium materials like Solidor composite doors and Kommerling windows
Associations and certifications
- FENSA
What people say
Excellent workmanship
Polite and hardworking
No draughts
Highly recommend
Second to none
Services
Composite Doors
Our Solidor composite doors feature a 48mm solid timber core and Ultion locks, offering the highest security standards. Designed for durability and thermal efficiency, they reduce draughts and noise while enhancing property aesthetics. Ideal for homeowners seeking premium, long-lasting entrance solutions.
Bi-Folding Doors
High-quality bi-folding doors create seamless transitions between indoor and outdoor spaces. Manufactured with precision-engineered hardware and thermally efficient glazing, they provide maximum light ingress and contemporary style. Backed by a 10-year guarantee for complete peace of mind.
Windows
We install Kommerling OV Gold 70mm windows meeting BS7950 security standards. These energy-efficient windows feature multi-point locking systems and low-E glass to reduce heat loss. Available in casement, sliding sash, and fire escape configurations for residential and commercial properties.
Cladding
Durable uPVC cladding solutions protect and modernise building exteriors. Our systems include fascias, soffits, and guttering with a wide range of finishes. Designed to withstand weather exposure while improving thermal performance and property value through enhanced curb appeal.
24/7 Repairs
Urgent repair service for broken windows, doors, and locks available 24 hours daily. Our team responds swiftly to security threats or property damage, using high-quality replacement components. Covered by public liability insurance with a 5-year workmanship guarantee.
People
Mark Anderson
Director
With over 25 years in home improvements, Mark oversees operations and customer relations. His leadership ensures adherence to quality standards while maintaining the company's family ethos of honesty and transparency in every project.
Brett Anderson
Operations Manager
Brett manages day-to-day installations and technical consultations. His expertise in composite door specifications helps customers make informed decisions, ensuring optimal security and energy efficiency solutions tailored to individual property needs.
Kim Anderson
Accounts
Kim handles financial operations with meticulous attention to detail. Her work ensures transparent pricing structures and smooth transaction processes, supporting the company's commitment to no hidden fees or unexpected costs.
Paul Bore
Head Surveyor
Paul conducts site assessments and measurements with precision. His technical expertise ensures accurate specifications for custom installations, minimising waste and guaranteeing perfect fit for all window and door products.
Doug Clarke
Installations Manager
Doug leads the installation team with a focus on craftsmanship. His 20+ years of field experience ensure every project meets exacting standards, from initial fitting through final quality checks and customer handover.
Questions
Are your products FENSA compliant?
Yes, we're FENSA registered, ensuring all window and door installations meet UK building regulations. We provide compliance certificates for every project.
Do you offer guarantees?
All installations come with a 10-year manufacturer's guarantee. Emergency repairs carry a 5-year workmanship warranty for complete peace of mind.
What areas do you cover?
We serve London, South East London, and Essex, including Romford, Basildon, Harold Wood, and surrounding areas for both residential and commercial projects.
Can you handle emergency repairs?
Our 24/7 emergency service responds to broken windows, doors, and lock issues with rapid call-out times and professional solutions to restore security immediately.
How do you price your services?
We provide free, no-obligation quotes with transparent pricing. Our team explains all costs upfront, with no hidden fees or unexpected charges during installation.
